Silicone Mat 1+1 FREE: Multifunctional Silicone Dry- and Heat-Resistant Mat
Ships from UK warehouse · 3–7-day delivery - —if those details are accurate.
All-in-One Silicone Drying Mat
Make kitchen cleanup easier with a versatile mat that drains water, protects countertops from heat, and cushions your tableware. Made from flexible, food-safe silicone, it is simple to rinse, wipe clean, or put in the dishwasher.
Product Features
Heat Protection for Countertops
Place the mat under hot pans or dishes to help protect your countertop from heat. It works as a practical barrier for cooking, baking, or serving.
Soft Cushioning for Everyday Use
The soft surface helps cushion plates and glassware on your counter or table. Flexible yet durable, the mat is made for everyday kitchen use.
Food-Safe and Easy to Clean
Made from food-safe silicone, this mat is easy to care for. Simply rinse it, wipe it clean, or place it in the dishwasher.
Specifications
100% Satisfaction Guarantee
Join more than 2,300 satisfied customers.
- We stand behind our product with a money-back guarantee.
- Returns are accepted within 14 days of receipt.
- Customer support is available 24/7 for questions or complaints.
- Free shipping within the UK.
Shipping & Return Policy
Last updated: October 2026
At British Mall, we want your shopping experience to be simple, secure, and hassle-free. This policy explains how we process, ship, and handle returns and refunds for orders placed through our website.
1. Order Processing
Orders are normally processed within 1–2 business days after payment has been successfully received.
Orders placed on weekends or UK public holidays will begin processing on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Please make sure your delivery address and contact details are correct when placing your order.
2. UK Shipping
We currently offer delivery across the United Kingdom.
Standard Delivery
Estimated delivery time: 4–7 business days
Delivery estimates begin after your order has been processed and dispatched.
Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control.
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
3. Tracking Your Order
Where tracking is available, tracking details will be sent to you after your order has been dispatched.
Please allow approximately 24–48 hours for tracking information to become active.
If your tracking information has not updated for several days, please contact us and we will assist you.
4. Delivery Delays
Occasionally, deliveries may take longer than expected because of:
- Courier delays
- Severe weather
- UK public holidays
- Incorrect or incomplete delivery information
- High-volume periods
- Customs or border delays
- Other circumstances outside our reasonable control
If your order is significantly delayed, please contact us so we can investigate the situation.
Nothing in this policy affects your statutory consumer rights.
Returns & Cancellations
5. Your Right to Cancel
For eligible online purchases, UK consumers generally have the right to cancel their order within 14 days after receiving the goods, without needing to provide a reason.
If you decide to cancel, please contact us within the applicable cancellation period.
After notifying us, you generally have a further 14 days to return the goods.
This cancellation right is subject to applicable legal exceptions.
6. How to Request a Return
To request a return, please contact us at:
Email: annus.shaikh95@gmail.com
Please include:
- Your order number
- Your name
- The product(s) you wish to return
- The reason for your return, if you wish to provide one
- Relevant photographs where the item is damaged or defective
We will provide you with the appropriate return instructions.
7. Condition of Returned Items
Where you are exercising your statutory cancellation right, you may handle the goods to the extent reasonably necessary to establish their nature, characteristics, and functionality, similar to how you would be able to inspect them in a shop. However, you may be responsible for any diminished value caused by handling beyond what is reasonably necessary.
Where applicable, returned items should include their original packaging, accessories, manuals, and other included components.
Certain products may be excluded from cancellation rights where an applicable legal exception applies, such as personalised or customised goods or goods that deteriorate or expire rapidly.
8. Return Shipping Costs
Unless otherwise required by law or agreed by British Mall, customers exercising a statutory cancellation right may be responsible for the direct cost of returning the goods.
If an item is faulty, damaged, incorrect, or does not conform to the contract, please contact us before returning it so that we can provide appropriate instructions.
9. Refunds
Once your cancellation has been validly made and the returned goods have been received, or you have provided appropriate evidence that they have been returned, we will process the applicable refund without undue delay and generally within 14 days as required by applicable UK rules.
For eligible cancellations, the refund will normally include the cost of standard delivery.
If you selected a more expensive delivery option, we generally only need to refund the amount equivalent to the least expensive standard delivery option offered.
Refunds will normally be issued using the original payment method unless another method has been agreed with you.
10. Faulty or Damaged Products
If your product arrives damaged, defective, incorrect, or does not match its description, please contact us as soon as possible.
Please provide:
- Your order number
- A description of the issue
- Photographs or video showing the problem where appropriate
We will review the issue and provide an appropriate resolution in accordance with your statutory consumer rights.
11. Incorrect or Missing Items
If you receive the wrong product or an item is missing from your order, please contact us promptly.
We will investigate the issue and, where appropriate, arrange a replacement, refund, or other suitable resolution.
12. Items Marked as Delivered
If tracking shows that your parcel has been delivered but you cannot find it:
- Check around your property and any designated safe place.
- Check with household members or neighbours.
- Check the delivery information provided by the courier.
- Contact the courier where appropriate.
- Contact British Mall if the parcel still cannot be located.
We will work with the relevant delivery provider to investigate the issue.
13. International Returns
If international delivery is available, return arrangements and costs may vary depending on the destination.
Please contact us before sending an international return so that we can provide the correct instructions.
Any customs duties, taxes, or other charges associated with an international return may apply depending on the circumstances and destination.
14. Exchanges
If you would like to exchange an item, please contact us before returning it.
Depending on product availability, we may be able to arrange an exchange or provide another appropriate solution.
15. Contact Us
If you have any questions about shipping, returns, cancellations, or refunds, please contact us:
British Mall
Email: annus.shaikh95@gmail.com
Our customer support team will be happy to assist you.
Your Consumer Rights
Nothing in this Shipping & Return Policy is intended to limit or exclude any rights you may have under applicable UK consumer protection law. Where a statutory right applies, that right will continue to apply regardless of anything stated in this policy.